Terms and Conditions
Last Updated March 2019
One Room LLC (“One Room,” “we,” “us,” or “our”) welcomes you. We provide Visitors and End Users (each as defined below) access to the Platform, subject to the following Terms and Conditions, which may be updated by us and posted on the Website from time to time. By clicking “I AGREE,” you acknowledge that
We provide Authorized Users (as defined below) access to the Platform subject to our Master Subscription Agreement.
THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.
1. Description and Use of our Platform
We provide access to the Platform as described below.
Subscribers. Subscribers are facilities, such as funeral homes, that organize and host events (“Events”) on behalf of their customers (“Customers”). Each Subscriber designates one (1) or more users (each, an “Authorized User”), who may access and use the Platform in accordance with our Master Subscription Agreement with the Subscriber.
Family Contacts. Family Contacts are individuals designated by Customer and authorized by the Authorized User to: (i) view all publicly-available content on the Platform; (ii) access, view and download Events that Customer has authorized them to access, view and download through the Platform; (iii) invite guests to view a specific Event through the Platform (“Invited Guests”), and manage access rights for such Invited Guests; (iv) post comments, such as condolences, and other content on the Platform (collectively, “Family Contact Content”); (v) purchase One Room products and services, such as a download of an Event for which you are authorized (each, an “Order”); and (vi) contact us via the Website. Customer may designate more than one Family Contact.
Invited Guests. Invited Guests are individual invited by Family Contacts. Invited Guests can: (i) view a specific Event that Family Contacts have authorized them to view; and (ii) post comments, such as condolences, and other content on the Platform (collectively, “Invited Guests Content”).
Visitors. Visitors, as the term implies, are people who do not register or sign up to use the Platform. No login or other authentication is required for Visitors. Visitors can: (i) view all publicly-available content on the Platform; and (ii) contact us via the Website.
Family Contacts and Invited Guests are collectively referred to herein as the End Users and Family Contact Content and Invited Guests Content is collectively referred to herein as the End User Content.
One Room is under no obligation to accept any individual as an End User and may accept or reject any End User in its sole and complete discretion. In addition, One Room may deactivate any account or suspend or terminate a Visitor’s or End User’s access to the Platform at any time, including, without limitation, if it determines that such Visitor or End User has violated this Agreement.
2. Community Guidelines
One Room’s community, like any community, functions best when its users follow a few simple rules. By accessing and/or using the Platform, you agree to comply with these community guidelines (the “Community Guidelines”) and that:
- You will comply with all applicable laws in your use of the Platform and will not use the Platform for any unlawful purpose;
- You will not upload, post, e-mail, transmit, or otherwise make available to One Room or the Platform any content that:
- infringes any copyright, trademark, right of publicity, or other proprietary rights of any person or entity; or
- is defamatory, libelous, indecent, obscene, pornographic, sexually explicit, invasive of another’s privacy, promotes violence, or contains hate speech (i.e., speech that attacks or demeans a group based on race or ethnic origin, religion, disability, gender, age, veteran status, and/or sexual orientation/gender identity; or
- discloses any sensitive information about another person, including that person’s e-mail address, postal address, phone number, credit card information, or any similar information, unless you have that person’s express permission.
- You will not “stalk,” threaten, or otherwise harass another person;
- You will not spam or use the Platform to engage in any commercial activities;
- If you post any End User Content, you will stay on topic and be tasteful;
- You will not access or use the Platform to collect any market research for a competing business;
- You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
- You will not interfere with or attempt to interrupt the proper operation of the Platform through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Platform through hacking, password or data mining, or any other means;
- You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features on the Platform;
- You will not use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission; provided, however, we grant the operators of public search engines permission to use spiders to copy materials from the public portions of the Platform for the sole purpose of and solely to the extent necessary for creating publicly-available searchable indices of the materials, but not caches or archives of such materials;
- You will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure; and
- You will let us know about inappropriate content of which you become aware. If you find something that violates our Community Guidelines, please let us know, and we’ll review it.
We reserve the right, in our sole and absolute discretion, to deny you access to the Platform, or any portion of the Platform, without notice, and to remove any content that does not adhere to these Community Guidelines.
The Platform is only available for individuals aged 13 years or older. If you are 13 or older, but under the age of majority in your jurisdiction, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it.
4. Access Credentials
In order to view an Event, End Users will be given access credentials, such as an access code, login, and password (the “Access Credentials”). In connection with obtaining these Access Credentials, you must provide true, accurate, current, and complete information (either directly to One Room or indirectly to One Room through the applicable Customer or Subscriber). You may share these Access Credentials only with others who are authorized to the view the applicable Event. Any other sharing is a material breach of this Agreement. You will promptly inform us of any need to deactivate any Access Credentials. We reserve the right to delete or change the Access Credentials at any time and for any reason and shall have no liability to you for any loss or damage caused by such action.
5. Fees and Payment for Orders
As consideration for any Order you make on the Platform, you shall pay One Room all applicable fees and taxes. We (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility you provided during the checkout process for the full payment of the fees and any applicable taxes, and you hereby consent to the same. If the mailing address you provided us is in the United States or Canada, all payments will be charged and made in U.S. dollars. If the mailing address you provided us is outside the United States, any of its possessions or territories, or Canada, all payments will be charged and made in your local currency.
You must provide current, complete, and accurate Billing Information. You must promptly update all Billing Information to keep your account current, complete, and accurate, and you must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security (such as an unauthorized disclosure or use of your Access Credentials). You hereby authorize One Room to obtain or determine updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and credit card issuer for details.
6. Intellectual Property
The Platform contains material, such as videos, photographs, software, text, graphics, images, sound recordings, and other material provided by or on behalf of One Room (collectively referred to as the “One Room IP”). The One Room IP may be owned by us (as is the case with the recordings of the Events) or third parties. The One Room IP is protected under both United States and foreign laws. Unauthorized use of the One Room IP may violate copyright, trademark, and other laws. You have no rights in or to the One Room IP, and you will not use One Room IP except as permitted under this Agreement. No other use of One Room IP is permitted without prior written consent from us. You must retain all copyright and other proprietary or legal notices contained in the original One Room IP. You may not sell, transfer, assign, license, sublicense, or modify the One Room IP or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the One Room IP in any way for any public or commercial purpose. The use or posting of the One Room IP outside the platform or on any other website or in a networked computer environment for any purpose is expressly prohibited.
The Platform also contains video and audio content related to the Events (collectively referred to as the “Content”). All right, title, and interest in and to the Content, including all derivative works thereof, and all proprietary rights therein, will be and remain the sole and exclusive property of the applicable Customer. For the avoidance of doubt, One Room IP does not include the Content.
Visitors may view all publicly-available Content for their own personal, non-commercial use. End Users may view all Events for which they are authorized. Family Contacts may download onto their own machines and view any Content for which they are authorized that is contained in an Order for their own personal, non-commercial use. Other than as expressly set forth in the immediately two prior sentences, you have no other rights in or to the Content (other than your own End User Content that you post to the Platform), and you will not use the Content except as permitted under this Agreement. You must retain all copyright and other proprietary notices contained in the original Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose; provided, however, Family Contacts authorized to download any Content contained in an Order, may make a copy (e.g., burn onto a DVD) for their personal, non-commercial use.
If you violate any part of this Agreement, your permission to access and/or use the One Room IP, Content and the Platform automatically terminates and you must immediately destroy any copies you have made of the One Room IP and the Content.
The trademarks, service marks, and logos of One Room (the “One Room Trademarks”) used and displayed on the Platform are registered and unregistered trademarks or service marks of One Room. Other company, product, and service names located on the Platform may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with One Room Trademarks, the “Trademarks”). Nothing on the Platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of One Room Trademarks inures to our benefit.
Elements of the Platform are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including, but not limited to, the use of framing or mirrors. None of the Content may be retransmitted without our express, written consent for each and every instance.
7. End User Content; Licenses
As noted above, the Platform provides End Users the ability to post and upload End User Content. You expressly acknowledge and agree that once you submit your End User Content for inclusion into the Platform, it will be accessible by others, and that there is no confidentiality or privacy with respect to such End User Content, including, without limitation, any personally identifying information that you may make available. YOU, AND NOT ONE ROOM NOR THE SUBSCRIBER, ARE ENTIRELY RESPONSIBLE FOR ALL YOUR END USER CONTENT THAT YOU UPLOAD, POST, E-MAIL, OR OTHERWISE TRANSMIT VIA THE PLATFORM.
You retain all copyrights and other intellectual property rights in and to your own End User Content. You do, however, hereby grant us and our sublicensees a non-exclusive, royalty-free, freely sublicensable, perpetual license to modify, compile, combine with other content, copy, record, synchronize, transmit, translate, format, distribute, publicly display, publicly perform, and otherwise use or exploit (including for profit) your End User Content and all intellectual property and moral rights therein throughout the universe, in each case, by or in any means, methods, media,or technology now known or hereafter devised. You also grant us and our sublicensees the right, but not the obligation, to use your End User Content, name, likeness, and photograph in connection with any use of the related End User Content permitted by the previous sentence and/or to advertise and promote the Platform, One Room, and our products and services. Without limiting the foregoing, you acknowledge and agree that uses of your End User Content, name, likeness, and photograph permitted by the foregoing rights and licenses may include the display of such End User Content, name, likeness, and photograph adjacent to advertising and other material or content, including for profit.
If you submit End User Content to us, each such submission constitutes are presentation and warranty to One Room that such End User Content is your original creation (or that you otherwise have the right to provide the End User Content), that you have the rights necessary to grant the license to the End User Content under the prior paragraph, and that it and its use by One Room and its content partners as permitted by this Agreement does not and will not infringe or misappropriate the intellectual property or moral rights of any person or contain any libelous, defamatory, or obscene material or content that violates our Community Guidelines.
8. Communications with us
Although we encourage you to e-mail us, we do not want you to, and you should not, e-mail us any content that contains confidential information. With respect to all e-mails and communications you send to us, including, but not limited to, feedback, questions, comments, suggestions, and the like, we shall be free to use any ideas, concepts, know-how, or techniques contained in your communications for any purpose whatsoever, including but not limited to, the development, production, and marketing of products and services that incorporate such information without compensation or attribution to you.
9. No Warranties; Limitation of Liability
THE PLATFORM, THE ONE ROOM IP, AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE”BASIS WITHOUT ANY WARRANTIES OF ANY KIND, INCLUDING THAT THE PLATFORM WILL OPERATE ERROR-FREE OR THAT THE PLATFORM, THEIR SERVERS, THE ONE ROOM IP, OR THE CONTENT ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES.
WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS, (I) WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST REVENUES OR PROFITS RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE PLATFORM OR THE CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES THAT YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE PLATFORM OR THE CONTENT SHALL BE LIMITED TO THE FEES PAID BY YOU UNDER THE APPLICABLE ORDER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. THEREFORE, SOME OF THE ABOVE LIMITATIONS ON WARRANTIES IN THIS SECTION MAY NOT APPLY TO YOU.
THE PLATFORM MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR OMISSIONS. UNLESS REQUIRED BY APPLICABLE LAWS, WE ARE NOT RESPONSIBLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS LISTED ON THE PLATFORM. THE PLATFORM MAY CONTAIN INFORMATION ON CERTAIN PRODUCTS AND SERVICES, NOT ALL OF WHICH ARE AVAILABLE IN EVERY LOCATION OR TO EVERY PERSON. A REFERENCE TO A PRODUCT OR SERVICE ON THE PLATFORM DOES NOT IMPLY THAT SUCH PRODUCT OR SERVICE IS OR WILL BE AVAILABLE IN YOUR LOCATION OR FOR YOU. WE RESERVE THE RIGHT TO MAKE CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO THE PLATFORM AT ANY TIME WITHOUT NOTICE.
10. External Sites
The Platform may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.
11. Representations; Warranties; and Indemnification
(a) If you are an End User, you hereby represent, warrant, and covenant that:
- You own or have the necessary licenses, rights, consents, and permissions to all trademark, trade secret, copyright, or other proprietary, privacy, and publicity rights in and to your End User Content and any other works that you incorporate into your End User Content, and all the rights necessary to grant the licenses and permissions you grant here under;
- Use of your End User in the manners contemplated in this Agreement shall not violate or misappropriate the intellectual property, privacy, publicity, contractual, or other rights of any third party; and
- You shall not submit to the Platform any End User Content that violates our Community Guidelines set forth above or any other term of this Agreement.
(b) You agree to defend, indemnify, and hold us and our officers, directors, employees, agents, successors, licensees, and assigns harmless from and against any damages, liabilities, losses, expenses, claims, actions, and/or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from: (i) your breach of this Agreement; (ii) your access to, use or misuse of the Content or the Platform; and/or (iii) your violation of any third-party rights, including without limitation any copyright, trademark, property, publicity, or privacy right. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right to assume the exclusive defense and control (at your expense) of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.
12. Compliance with Applicable Laws
The Platform is based in the United States and elsewhere. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Platform or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.
13. Termination of the Agreement
We reserve the right, in our sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Platform, at any time and for any reason without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Platform at any time without prior notice or liability.
14. Digital Millennium Copyright Act
One Room respects the intellectual property rights of others and attempts to comply with all relevant laws. We will review all claims of copyright infringement received and remove any Content or End User Content deemed to have been posted or distributed in violation of any such laws.
Our designated agent under the Digital Millennium Copyright Act (the “Act”) for the receipt of any Notification of Claimed Infringement which may be given under that Act is as follows:
One Room LLC
c/o Registered Agent Solutions
4625 West Nevso Drive
Las Vegas, Nevada 89103
If you believe that your work has been copied on the Platform in a way that constitutes copyright infringement, please provide our agent with notice in accordance with the requirements of the Act, including (i) a description of the copyrighted work that has been infringed and the specific location on the Platform where such work is located; (ii) a description of the location of the original or an authorized copy of the copyrighted work; (iii) your address, telephone number and e-mail address; (iv) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (v) a statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and (vi) an electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.
15. Controlling Law
This Agreement and any action related thereto will be governed by the laws of the State of Nevada without regard to its conflict of laws provisions.
16. Binding Arbitration
In the event of a dispute arising under or relating to this Agreement, the Orders, the Content, or the Platform (each, a “Dispute”), either party may elect to finally and exclusively resolve the dispute by binding arbitration governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. IF EITHER PARTY CHOOSES ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL. DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA. Any court in Las Vegas, Nevada may enforce the arbitrator’s award. The arbitration shall be administered by the Judicial Arbitration and Mediation Services (“JAMS”) pursuant to JAMS’ Streamlined Arbitration Rules and Procedures, if applicable, or otherwise pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those Rules (the “JAMS Rules”). Such disputes will be resolved by the arbitrator as determined under the JAMS Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in Las Vegas, Nevada. The parties may litigate in court to compel arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. In addition, we may litigate in court to seek injunctive relief.
17. Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii)there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii)there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
YOU AGREE THAT, UNLESS CONTRARY TO ANY APPLICABLE LAW, ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE PLATFORM, THE CONTENT, ANY ORDER, OR THIS AGREEMENT MUST BE COMMENCED BY YOU WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction or terminated in accordance with the Termination provision above, the invalidity or termination of such provision shall not affect the validity of the following provisions of this Agreement, which shall remain in full force and effect: “Fees and Payment for Orders ”(until you pay all fees and taxes due here under), “Intellectual Property”, “End User Content; Licenses”, “Communications with Us”, “No Warranties;Limitation of Liability”, “Representations; Warranties; and Indemnification”, “Termination of the Agreement”, “Controlling Law”, “Binding Arbitration”, “Class Action Waiver” and “Miscellaneous”.
Our failure to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by us and you in writing, this Agreement constitutes the entire Agreement between you and us with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our successors, assigns, licensees and sublicensees.