Admin Login Contact Sales
Admin Login Contact Sales
Menu

Privacy Policy

Last Updated March 2019

We at One Room LLC (“One Room,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of One Room in connection with our online services (the “Services”), which are made available to you through a variety of platforms, including, but not limited to, www.oneroomstreaming.com (the “Website”) and our mobile app, which is accessible through tablets, smart phones, connected televisions, and other devices (the “App”). The Website and the App are collectively referred to as the “Platform.”

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms and Conditions.

Acceptance of Terms

By visiting our Website, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.

By clicking “I AGREE,” each End User and Authorized User is agreeing to this Privacy Policy and the accompanying Terms of Use.

The Information We Collect and Receive

In the course of operating the Platform, we will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.

1. Personal Information

When you register with us to become an End User or Authorized User, use the Services, sign up to receive notifications, purchase any product or service, or contact us, you will be required to provide us with personal information about yourself, such as your name and e-mail address. We do not collect any personal information from you when you simply visit the Website, unless you provide such information voluntarily. All information we collect and/or receive under this section is collectively called “Personal Information.”

2. Order Information

When you place an Order with us on the Platform (e.g., ordering a download of an Event), you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.”

3. Billing Information

When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Such Billing Information will be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use, and we do not obtain access to any Billing Information.

4. Geolocational Information

Certain features and functionalities of the Services are based on an End User’s or Authorized User’s location. In order to provide these features and functionalities, we may, with the your consent, automatically collect geolocational information from your mobile device, wireless carrier, and/or certain third-party service providers. Such information is collectively called the “Geolocational Information.” Collection of such Geolocational Information occurs only when the Services are running on your device. You may decline to allow us to collect such Geolocational Information, in which case One Room will not be able to provide certain features or functionalities to you.

5. Other Information

In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:

a. From You.

Additional information about yourself that you voluntarily provide to us (e.g., via a survey) that does not identify you personally.

b. From Your Activity

Information that we automatically collect when you use the Platform, including, without limitation:

  • IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Platform you visit; and similar data; and
  • Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.

c. From Cookies

Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Websites may not function properly.

d. Third-Party Analytics

We may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them and other technologies to help us collect Other Information and to enhance your experience using the Platform. Cookies are small text files a website can use to recognize a repeat visitor to the website. We may use cookies for various purposes, including to:

  • facilitate the sign in process for the Platform;
  • authenticate users;
  • personalize your experience;
  • analyze which portions of the Platform are visited and used most frequently; and
  • measure and optimize advertising and promotional effectiveness.

If you do not want us to deploy cookies in your browser, you can opt out by setting your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still use the Platform, although your ability to use some of the features may be affected.

e. From Other Sources

We also may collect or receive information from third parties, such as Subscribers and Customers. For example, the Events are recorded at the facilities of Subscribers, and we obtain all the resulting Content.

Recording of Events

As described at the Event by the applicable Subscriber (e.g., in an announcement, in a sign upon entering the facility, or in a release given to you), if you attend the Event, you authorize One Room and our successors, affiliates, subsidiaries, assignees, and licensees to record and distribute the Content, including your name, voice, image, and likeness via any medium now known or hereafter developed, throughout the world, for any purposes we deem reasonable.

Accessing and Modifying Personal Information and Communication Preferences

If you have registered for the Platform, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by contacting us at privacy@oneroomstreaming.com. In addition, you may manage your receipt of non-transactional communications (other than invitations emails) by clicking on the “unsubscribe” link located on the bottom of any One Room email. End Users and Authorized Users cannot opt out of receiving transactional e-mails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.

How We Use and Share the Information

We use the Personal Information, the Order Information, the Billing Information, the Geolocational Information, and the Other Information (collectively, the “Information”) to provide our Services; to process Orders; to maintain and improve our Platform and Services to you; to solicit your feedback; and to inform you about our products and services and those of our third-party marketing partners.

We may also use and/or share Information as described below.

  • One Room may share the Information with third parties as required to process your Orders and provide support to you.
  • In order to provide our Services to you, we may share the Information (excluding the Billing Information) with the applicable Subscriber and/or Customer.
  • In addition, we may share the Information (excluding the Billing Information), with the applicable Subscriber so it can offer you special products, services, discounts, and other items.
  • We may, from time to time, share and/or license Personal Information, Order information, Geolocational Information, and/or Other Information to other companies that we reasonably and in good faith believe may be of interest to you. These companies may provide you information about the products and services they or their relevant partners offer. To the extent required by law, you will be given the opportunity to opt-out of such sharing.
  • With your permission, third-party applications or services may access your Personal Information. We use standard OAuth (open authorization) to enable you to give permission to share your Personal Information with other websites and services (e.g., when you agree to a pop-up requesting you to allow another application to access your account information). We also use OAuth to allow us to share information about you that is stored by us without sharing your security credentials.
  • We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, Order fulfillment, and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
  • In an ongoing effort to better understand our Platform, Services, Visitors, Customers, Subscribers, End User, Authorized Users, and other products and services, we may analyze the Order Information and Other Information in aggregate form in order to operate, maintain, manage, and improve the Platform and/or our products and services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
  • We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
  • As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
  • To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of One Room or others.

Information You Share

Please keep in mind that whenever you voluntarily make your Personal Information available to third parties — for example on message boards or web logs; through email; during webinars, classes, telephone conferences, or coaching calls; or in comment or chat areas — that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

How We Protect the Information

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information, nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Important Notice to Non-U.S. Residents

It is important to note that the Platform and its servers are operated in the United States. If you are located outside of the United States, please be aware that any Information you provide to us may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Platform, you do so at your own risk.

Children

We do not knowingly collect Personal Information from children under the age of 13 through the Platform. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Platform without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

California Residents

In addition, One Room does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

External Websites

The Platform may contain links to third-party websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing the Platform and/or using our Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, please contact us via e-mail at privacy@oneroomstreaming.com with “Privacy Policy” in the subject line.